Before arriving at our facility for your animal's appointment, please familiarize yourself with the important information below.
Adult animals must have food withdrawn by 12 P.M. (midnight) the night before surgery . Animals six months of age or younger may have food until 6 A.M. the morning of surgery. All animals can have water up until they arrive at our facility.
Pre-Surgical Blood Work
All animals can have pre-surgical blood work performed prior to surgery if you so choose. Animals that are 8 years of age or older are REQUIRED to have pre-surgical blood work performed prior to surgery (if the animal is over 8 years of age and pre-surgical bloodwork has not provided the animal will be returned unaltered unless the Eight (8) Years and Over Bloodwork Waiver/Agreement has been signed). This blood work must be performed at a maximum of one (1) week and a minimum of one (1) day prior to surgery. It can be performed by Twin Ports Spay/Neuter for an additional cost of $75.00 or with a full-service veterinary clinic in your area. Results must be brought or faxed to Twin Ports Spay/Neuter prior to your animal’s appointment.
Keep Your Animal Indoors
Animals must be kept indoors or confined the night before surgery. This ensures that no traumatic events or ingestion of unknown materials have occurred, which could potentially be dangerous during surgery.
Animals must arrive at the clinic at 8:00 A.M. for check-in. Due to our strict schedule, you will either be assessed a late fee or your pet will not be admitted if you arrive after 8:30 A.M.. Please leave your animal in your vehicle until you have completed the check-in process.
The check-in process usually takes 30 minutes to complete.
If you wish to save time, you may collect the paperwork before your appointment by either visiting Twin Ports Spay/Neuter or printing it off under the Forms & Materials tab.
Leave Your Pet in Your Vehicle
Please leave your animal in your vehicle until you have completed check-in. Once we have your paperwork and have spoken to you about your animal's health, you will be asked to bring them in. All cats must arrive in a clean kennel that can be securely fastened - we recommend placing one cat per kennel. If the cat arrives without a kennel or a kennel that is not able to be securely fastened, we will provide a cardboard carrier for an additional $6.00. If the cat arrives in a kennel that is not adequately clean, additional cleaning fees may be applied. Dogs should be allowed to urinate/defecate prior to entering the clinic and must be on leash.
Method of Payment
We accept payment in the form of cash and credit/debit cards (Visa, MasterCard, American Express, & Discover) only - NO CHECKS OR CARE CREDIT ACCEPTED. Preferably at the time of check-out.
Minnesota state law requires a current rabies vaccination for your pet. Please bring proof in the form of a certificate (TAGS ARE NOT ACCEPTABLE FORMS OF PROOF). We are otherwise required to administer one at the time of surgery for a charge of $10.00/vaccine.
Animals undergoing only spay/neuter are discharged as follows:
Dogs are discharged at 3:00 P.M. the same day as surgery.
Cats are discharged at 10:00 A.M. - 12:00 P.M. the morning following surgery.
If you are not able to pick-up your animal, you may either designate someone else to come pick-up the animal for you or other arrangements can be made with Twin Ports Spay/Neuter - additional fess may apply.
The discharge process usually takes 30 minutes to complete.
If you need to reschedule your appointment,
please contact us as soon as possible at (218)-623-6342