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Intake is between 8:00-8:30A.M. for Everyone.

Please have a form of identification and rabies certificate ready upon check-in.

 

For safety of staff, other clients, and all pets: We ask that you please leave your pet(s) in the vehicle until the check-in process has been completed.

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A staff member will confirm your appointment and provide an admission form.

 

Effective immediately, we will now need to see a form of identification when presenting your pet for their appointment.

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This admission form is legal documentation for your pet's medical visit with us. Only authorized users on the pet's account are allowed to make decisions regarding the pet, as well as pick up/drop offs. 

 

Fill the admission form out completely in blue or black ink. Please make sure the information at the top of the admission form is correct and mark any additional services you would like us to perform at the time of the procedure. If you do not you mark a service you would like performed, it will not be performed as we would not have authorization.

Authorized users may add whoever they want on their pet's account, but it must be added at least 24 hours in advance from pet's appointment. Email or call the clinic for any changes regarding your pet's appointment.

ANYONE WHO MAY BE DROPPING OFF AND/OR PICKING UP MUST BE AUTHORIZED ON THE ACCOUNT

AT LEAST 24 HOURS PRIOR TO THE APPOINTMENT

IF YOU NEED TO ADD AN INDIVIDUAL TO YOUR ACCOUNT PLEASE EMAIL MEDICAL@NORTHLANDSPAYNEUTER.ORG 

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Dogs should be allowed to urinate/defecate prior to transportation to the clinic and must be on leash upon entry to the clinic. Please remove any pet clothing, training collars, or spiked collars prior to admission into the building –  flat collars and harnesses are allowed. Twin Ports Spay/Neuter will provide a slip lead for clinic use once your pet(s) has entered the building.

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All cats must arrive in a clean kennel that can be securely fastened - we recommend placing one cat per kennel. If a cat arrives without a kennel or a kennel that is not able to be securely fastened, Twin Ports Spay/Neuter will provide a cardboard carrier for an additional $10.00.

If a cat arrives in a kennel that is not adequately clean, Twin Ports Spay/Neuter will provide a cardboard carrier for an additional $10.00. Please remove all clothing, leashes, and/or collar from your pet(s) prior to admission into the building.

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If your pet(s) is 12 weeks or older and is current with the Rabies vaccine, you will need to bring the Rabies Certificate at the time of check-in or you may have the administering veterinary clinic via email at medical@northlandspayneuter.org.

 

THE RABIES CERTIFICATE MUST BE PROVIDED/PRESENT AT THE TIME OF CHECK-IN

TWIN PORTS SPAY/NEUTER STAFF WILL NOT CALL CLINICS OR WAIT FOR A EMAIL/FAX TO VERIFY RABIES VACCINATION STATUS

 

Please note that we do not accept the Rabies Tag as proof of rabies vaccination.

If your pet(s) is 12 weeks or older and not current with the Rabies vaccine or you have not provided the Rabies Certificate at the time of check-in, we will administer the vaccine at the time of surgery for an additional $20.00/vaccination- NO EXCEPTIONS!

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Pets that are 5 years of age or older are REQUIRED to have pre-surgical blood work performed prior to surgery. If your pet(s) is over 5 years of age and pre-surgical blood work has not been performed or provided within 2 weeks of your appointment, they will be declined.

Pre-surgical bloodwork can be ran the morning of your appointment, in-house, for $99.

Results are within minutes, as long as the results are clear, surgery will move forward as usual. 

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Twin Ports Spay/Neuter is located at 6128 Grand Ave, Duluth, MN 55807.

We are open Monday-Thursday, 8am-3pm.

If you have any questions, please do not hesitate to call our office at (218)-623-6342 or email us at medical@northlandspayneuter.org.

 

APPOINTMENTS CANCELLED WITH LESS THAN 24 HOUR NOTICE WILL BE CHARGED $50.00 FROM DEPOSIT AMOUNT.

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Any requests about previously performed surgeries or record acquisitions should be directed to our email medical@northlandspayneuter.org

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